Thank you for visiting the Internet website (“Site”) of Trade Street Advisors, LLC (which we refer to as “Trade Street Advisors” or “we” or “us”).  

We respect the privacy of visitors to the Site.  This Privacy Policy describes how we gather and use information that we may collect from visitors to our Site.

This Site is operated from servers in the United States.  If you are located outside of the United States, please be aware that the Personal Data we collect will be processed and stored in the United States, a jurisdiction in which the data protection and privacy laws may not offer the same level of protection as those in the country where you reside or are a citizen.  BY USING THIS WEBSITE AND PROVIDING INFORMATION TO US, YOU CONSENT TO THE TRANSFER AND PROCESSING OF YOUR PERSONAL DATA IN THE UNITED STATES.

Personal Data

When we use the term “Personal Data” we mean information that reasonably can be used to identify you as an individual person. We collect your Personal Data when you voluntarily submit information to, or contact us through, our Site. We may record and use any Personal Data, such as your name, phone number, e-mail address, and your IP address for our reasonable and legitimate business purposes including, but not limited to, the following purposes:

• Fulfilling your requests;

• Responding to your inquiries;

• Creating, improving and developing our products and services;

• Conducting market research, surveys, and similar inquiries to help us understand trends and visitor needs;

• Preventing, investigating, or providing notice of fraud, unlawful or criminal activity, or unauthorized access to or use of Personal Data, our Site or data systems, or to meet legal obligations; or

• Investigating and resolving disputes and security issues and enforcing our Terms and Conditions and other agreements.

We will not use your Personal Data for any purposes inconsistent with this Privacy Policy without your permission.

Information Collected Automatically

We use data collection tools (“Cookies”) on our Site to record certain usage information, such as the number and frequency of visitors to the Site. This information may include the websites that you access immediately before and after your visit to our Site, and which Internet browser you are using.

Sharing Personal Data

We may use third-party service providers to operate our Site and to perform other services on our behalf, such as sending postal mail and e-mail. These providers may have access to the Personal Data you submit through the Site, but only for the purpose of performing their duties. We generally require these providers by contract to keep the information confidential. 

We may disclose your Personal Data if we are required to make disclosures by applicable law or to the government or private parties in connection with a lawsuit, subpoena, investigation or similar proceeding.

We will not disclose your Personal Data to any other persons without consent or permission under the law.

Updating or Editing Your Personal Data

To update or edit your Personal Data that we have on file, including your communication preferences, please send an email to webmaster@tradestreetadvisors.com.

Retention

We will keep Personal Data received under this Privacy Policy in line with our retention policy.  Generally, this means we will retain such information for two (2) years from last contact.  Any Personal Data retained by Trade Street Advisors will be retained in a protected environment and access to it will be restricted to only those persons who need to know such information.

Complaints

Trade Street Advisors takes any complaints we receive about our use of your Personal Data very seriously. If you believe that our collection or use of your information is unfair, misleading or inappropriate, please contact us at webmaster@tradestreetadvisors.com.  Any Personal Data we receive from you when making a complaint will be treated in accordance with this Privacy Policy and only to process the complaint and check on the level of service we provide. Similarly, where inquiries are submitted to us we will only use the information supplied to us to deal with the inquiry and any subsequent issues and to check on the level of service we provide.

Third Parties

Please be aware that our Site may contain links to other websites hosted by third parties.  Trade Street Advisors does not control and is not responsible for the content or privacy practices and policies of such third-party sites.  We encourage you to be aware when you leave our Site and to read the privacy policies of each third-party website, especially if such websites collect Personal Data from you.

Contact Us

Thank you for visiting our Site.  Please contact us at webmaster@tradestreetadvisors.com if you have any questions about our Site, Privacy Policy, Cookies, or Terms and Conditions.